Customer Care

Do you have any questions or concerns? 

We are here to help!



Contact us at:

(617) 333-8452


Bella Dash excepts exchange when requested, we will email a shipping label for the customer to return the product(s). At this point Bella Dash is no longer responsible for covering any lost or stolen packages; this is now the customer's responsibility. Once received, we will inspect that the product(s) is not damaged or worn. If unworn and undamaged, we will credit your purchase upon inspection. If we determine the product(s) is damaged or worn, we will return the original product(s) once the customer has paid for the shipping both to and from Bella Dash in a timely manner.  If you cannot find a product you are happy with, we do accept returns for online/phone purchases if the item(s) are unworn, undamaged, and within the 10 day window of delivery. Customer may ship on their own or request a return label. Once inspected, we will refund the order value less the original shipping cost, a $5 restocking fee, and a $3 shipping fee if a label was requested and used. 


My favorite item is sold out, will in come back in stock?


Bella Dash is always on the hunt to bring you the latest trends to the swim line. Fortunately we DO restock some of our items. Also please check our New Arrivals to find a new favorite!


Can I cancel or change my order?

Be quick to cancel your order — To ensure that you receive your order as quickly as possible there is only a short time period after an order is placed to attempt a cancellation. Please call us at (617) 333-8452 and if your order hasn’t been processed we will cancel it.

If we are unable to cancel your order, once you receive your order in the mail, simply return any items you do not want by following our Return Instructions.

Once an order has been placed we are unable to make any changes.

What are your delivery options?

We ship to all 50 United States, Military (AA, AE, AP) addresses, Puerto Rico, Guam, U.S. Virgin Islands and Canada.

Prices listed on the website are in US dollars and will be charged in US dollars for all orders placed.

Pleas know shipping is not included in price.

Can I view my tracking order?

There are two easy ways to get your order details online by visiting Track Order.

  • Check Order to view the status details of a single order by entering your order number, e-mail and billing zip code.

  • Sign in to your account to review the complete details of all your Bella Dash orders.

We send order confirmation e-mails within 30 minutes of placement and shipment confirmation e-mails daily. If you didn't receive an order or shipping confirmation please double check your email spam/junk folder or use the online methods above.

To ensure you receive all your important e-mails from us, please add as a trusted website domain in your spam filter.


What types of payments do you accept?


We accept a wide range of credit and debit payment types including:

  • American Express, Discover, JCB, MasterCard, and Visa

  • Bella Dash Gift Cards and E-Gift Cards

  • PayPal and PayPal Credit

  • Apple and Android Pay

© 2018 by Bella Dash.





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